When I work with clients, we talk a lot about who they’re trying to reach. We spend a great deal of time defining and honing in on the ideal customer, called a “buyer persona” in marketing speak. It’s a good place to start. Afterall, the more you know about who you are trying to reach, the easier it is to develop content that will appeal to that person.read more
Yeah for summer finally being here. Barbecues, beaches, sailing and sun. It’s a great time to relax and recharge, which is vital to your business success. And, it’s a great time to do a mid-year check in on all those fantastic plans you set up in the beginning of the year. As you’re scheduling vacation and Friday afternoons out of the office, schedule some time to work on your business. My colleague Tara Gearheart at TMedia Consulting offers these tips to help with strengthening your marketing efforts for the second half of the year.read more
It’s important in business to understand what your customer wants, but it’s even more important to understand why. What are the underlying needs, issues, concerns or problems that are driving people to seek out a particular product or service? Knowing the answers will help you create better content for your blog and social media.read more
Most people think successful blogging is about writing, but that’s only part of it. It’s really about decision making. What are you going to write about? How are you going to write it? And finally, when will you post it?
Should it go up first thing Monday morning so people can start their week right? Or is Friday afternoon better because they’re winding down? Maybe Wednesday morning as a mid-week boost?read more
As someone from the other side of the city, I’m not always clear where on the route of the Boston Marathon I am. I drive until I hit the road blocks then I park and walk toward the cheering crowds.read more
It seemed like a simple request from my client. She wanted a serious headshot and one that showed the lighter side for her website. But how often is it simple when it comes to photos?
My last headshot was taken more than two years ago when I had shorter hair. In the one before that, I had almost curly hair and fewer worries. Neither fit her goal. Besides, they were no longer quite accurate, which means they aren’t quite authentic. And went it comes to online marketing, authenticity matters.read more
The sun finally came out on Sunday bringing a welcome warm breeze. I know because I glanced at it longingly from my desk in between furtive bursts of working to catch up on a year’s worth of bookkeeping. I would love to have been outside, but instead, I was at my desk going through my calendar and crunching numbers.
At some point in the afternoon, a little piece of advice I was once given floated into my brain: Systems will set you free.read more
In my business, we talk a lot about what to say, how to say it and when. The focus is on using words both on screen and in person to communicate a message. But there’s another side to the conversation.
While it is important to know how to talk, it is also important to know how to listen. The thing about being a good listener is that you will not only be better informed but also find it easier to get your message across. When people feel they have been heard, they are more open to hearing.read more
Would you call you? One of the best bits of wisdom I picked up in the early stages of my business is that people want to do business with people they know, like and trust. I have found this to be true and a little frustrating. Afterall, you can only meet so many people in a day. If you can’t meet them, how are they ever going to like and trust you? Fortunately, there is the internet, which gives us the capacity to meet people from all over the world with whom we could potentially do business.read more
My 14-year-old daughter came home appalled the other day because a friend had declared she was not a feminist and not interested in the concept of fighting for women’s rights. My daughter couldn’t understand her friend’s indifference. Her ire wasn’t surprising – like her mother, this one is inclined toward strong opinions and voicing them.read more